Bespoke Hotel Management Services

We’ll take it from the start.

Initiating from shaping the concept and setting the pivotal steps towards an ethical and sustainable business development, we will go through your needs and aspirations, creating a custom plan for your growth and development.

We have created an all-round set of services that will cover every aspect of managing and upgrading your hotel operations and overall brand positioning.

Sales and Reservations
Always in collaboration with the Hotel Manager, Paralos team retains a tight overview of all essential elements regarding sales and reservations, so you can rest assured that everything always runs smoothly. We have the technology and the know-how to optimize sales performance and to deliver a high rate of customer satisfaction and a constantly increasing rate of returning customer rate.Our approach covers every aspect of reservations management, from dynamic pricing strategies to personalized customer engagement through our CRM and the Paralos Loyalty Program. With in-house reservation handling, extranet management, and daily sales tracking, we continually optimize performance and maximize results.

Marketing
Marketing is all about communicating the values that make us stand out. The Paralos team is composed of specialists in their field who will be actively monitoring that the brand image is retained, and that all marketing actions are constantly optimized. We craft and oversee comprehensive marketing strategies, focusing on digital performance, content creation, and brand identity. Through targeted campaigns and strategic partnerships, we maximize your brand’s visibility and enhance its online presence. Our efforts extend to direct guest communication via social platforms, as well as review monitoring, ensuring that your reputation remains strong and your connection with guests is always active and engaged.

Budgeting
Always hands-on, the Paralos team will overview and optimize the key domains of budgeting, enhancing efficiency and defining the planning, retaining a focus on cost control and maximization of profit. Our approach includes detailed budgeting across all aspects of the operation—Profit & Loss, occupancy rates, staff costs, food & beverage, and consumables—ensuring that every area contributes to the overall goal of enhancing profitability. By continuously analyzing and refining these elements, we ensure your property operates at peak performance, driving sustainable financial growth.

Reporting
Detailed and informative. Our reports will offer you a clear and in-depth insight into the development of your business. We focus on cost control and performance enhancement, ensuring a healthy Gross Operating Profit (GOP) through careful financial planning and analysis. By regularly assessing key metrics and adjusting strategies as needed, we help drive efficiency, maintain profitability, and ensure your financial goals are consistently met.

Food & Beverage
Flavors are a new way of exploring a destination and of the most important aspects of customer satisfaction. This is why we give an extra focus on the quality of food that is offered so that our guests enjoy the true scents and flavors of a destination. By collaborating with accounting and other departments, we focus on creating tailored pricing policies that ensure our culinary offerings are perfectly aligned with your brand goals, maximizing both guest satisfaction and profitability.

Hotel Operations
Paralos retains a close overview of all aspects of operations to ensure quality standards throughout the hotel and provide an excellent experience for the guests, always in constant collaboration with the Hotel Manager. Our team is here to guarantee that together with the hotel team you will have quality results and satisfied customers, always. We provide regular on-site visits and day-to-day operational support to uphold quality standards across the property. Our structured auditing process, along with clear safety guidelines and environmental SOPs, ensures seamless and efficient operations, fostering a high-quality guest experience.

Human Resources
The team is the heart of our hospitality. Always in close contact with the Hotel Manager, Paralos will ensure that all the team members receive the appropriate training, guidance and support to offer a unique experience to each guest. Our comprehensive organizational support includes pre-season seminars, on-the-job training, and structured performance evaluations to ensure your team is always aligned with the highest standards.